We strive to provide the best customer service possible, and will always make things right whenever possible. We work hard to find proactive solutions during this challenging time and we have a few policies in place to help us do so!
Returns / Exchanges:
Our policy lasts 10 days from the confirmed tracking delivery date. If 10 days have gone by since your purchase delivery, unfortunately we can’t offer you a refund or exchange.
If an item is listed as a mask, sale item, limited pre-order, or custom item, we are unable to offer a refund or exchange unless your order was fulfilled incorrectly or arrived damaged.
To be eligible for a return, your item must be unused and in the same condition that you received it at the discretion of customer support agent.
Products / Stock Shortages:
Due to ongoing COVID-19 worldwide stock shortages, product photos are solely to show themes and imagery/graphics. Product is subject to change based on availability.